Countering the Narrative
by Rab Bruce’s Spider
Mastodon: @RabBrucesSpider1@Mastodon.Scot
BlueSky: @RabBrucesSpider.Bsky.Social
X/Twitter: @RabBrucesSpider
Labour’s Scottish Branch office have decided to put the NHS
at the heart of their election campaign. Given the state of the NHS in England
and Wales, that’s a bold strategy, although the UK media in Scotland, led by
the BBC, will undoubtedly do their best to ensure that the majority of Scots
never see any comparisons or hear good news about NHS Scotland. For that
reason, I think it is incumbent on all Yessers to promote good service from the
NHS when they receive it.
Now, I’m not foolish enough to believe that NHS Scotland is
perfect. Like many others, I’ve had to wait several weeks for appointments or
treatment, but those have almost all been minor issues with no health emergency
involved. When accidents do happen, the treatment and kind service I and my
family have received has been truly excellent. Likewise, when an appointment
for a minor issue does come through, the service has been uniformly excellent.
Because of the constant stream of negative media stories
about NHS Scotland, I do like to mention good service when it happens, and I
had occasion to do this the other week. I’d been told that a mole on my back
had changed appearance, so I followed the standard medical advice to get it
checked. I called my GP’s surgery in the morning and was given an appointment
that same afternoon. I and my sighted guide turned up ten minutes early. The
waiting area was fairly quiet, probably because it was still during the Easter
school holidays, and the Doctor called me five minutes before my appointment
time. I was very quickly given the all clear, the change in appearance
apparently being down to the ageing process. However, the Doctor took a photo
to send to Dermatology, and put me on the waiting list to have the mole removed
since there is a chance it could start to catch on clothing. I was in and out
of the consulting room in five minutes.
Now, if that’s not great service, I’m not sure what is, so I
went onto social media and put up a post to counter the media narrative. The
responses were very interesting.
On Mastodon, I had a couple of people reply that they, too,
had received excellent service/treatment from NHS Scotland recently. On X/Twitter,
the responses were very different. My post seemed to gain the attention of
several ardent Unionists whose main line of argument was that I had invented
the tale because such things only ever happen in the imagination of Yessers.
I’m not sure whether such responses are driven by a belief in
the media negativity or by an ingrained hatred of the very idea of Scotland
becoming a normal country. Either way, it struck me as sad that any Scot could
have such little faith in their fellow Scots that they are incapable of
believing any good news about NHS Scotland.
What it does show, though, is that we all need to continue to
praise NHS Scotland when we do have a good experience because the media will
continue to do their utmost to paint our Health service as a disaster area. I
can only imagine what that must do for the morale of our NHS staff.
Incidentally, I received a digital letter this morning
advising me that I am on the Dermatology waiting list, with an apology that it
might take several weeks before I can be booked in for an appointment. But
since this is a minor, non-life threatening issue, that’s absolutely fine with
me. In fact, it shows just how vital our NHS is, because a lot of people clearly
need treatment for a variety of ailments. No doubt I have now become a statistic which
Labour’s Scottish branch office will use to attack the Scottish Government. As far
as I am concerned, though, I’m perfectly happy that I am in the system and will
be treated as a non-urgent case.
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